Reference

How m777game Handles Your Personal Information

When you open an account with us or use payment methods like Touch 'n Go eWallet, Boost, or GrabPay to fund your wallet, you share information we are responsible for protecting.

Data collected only as neededWallet & payment data handled securelyYour rights to access and deletionContact us to update your recordsAvailable where local law permits
m777game How m777game Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Data

If you want to review what we hold on your account, request a correction, or ask us to delete specific records, our support team handles these requests directly. Submit your query through live chat on the platform, or reach us by email. We aim to respond to all data-related requests within a reasonable period. When you contact us, have your registered account details ready so we can verify your identity before acting on any request.

Team online

Live Chat

Start a chat session directly from the platform. Describe your data request and our team will walk you through the process step by step.

Email Support

Send your data access or deletion request to our support email. Include your registered account number so we can locate your records quickly.

Account Settings

Some data preferences — such as communication opt-outs — can be adjusted directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Keep Your Account Information Secure

Security on our platform is built around the assumption that your account wallet and payment history are sensitive. We use encrypted connections for all data in transit, and access to stored account records is controlled through role-based permissions. We do not retain full payment card numbers and do not store your Touch 'n Go eWallet or Boost PIN at any point. Cookies placed on your device serve session and analytics purposes only — you can manage cookie preferences through your browser settings.

Encrypted Data in Transit

All data exchanged between your device and our servers is protected by SSL encryption. This applies to account login, wallet top-ups and any form submission on the platform.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. No advertising cookies are placed without your acknowledgement.

Account Data Retention

Identity records are kept while your account is active and for the period required by applicable law. You may request deletion of non-mandatory records by contacting support.

Third-Party Access Limits

Payment processors handling GrabPay, DuitNow or FPX transfers receive only the transaction data needed to complete and verify a payment — nothing beyond that scope.

Your Privacy Policy Questions Answered

Below are the questions we hear most often about how we handle account and payment data. If something is not covered here, reach out through live chat and we will clarify directly.

We collect your name, email address, contact number and the payment method you use — such as Touch 'n Go eWallet or Boost — along with device and session data for security purposes.

We share data only with payment processors needed to complete transfers via GrabPay, DuitNow or FPX. We do not sell or trade your personal information to any third party.

Contact us through live chat or email with your registered account details. We will verify your identity and provide a summary of the personal data we hold for your account.

Yes. You can request deletion of non-mandatory records at any time. Some data — such as transaction logs — must be retained for the period required by applicable local law.

We use session cookies to maintain your login and analytics cookies to see how the lobby is used. You can adjust or block cookies through your browser settings at any point.

Transaction reference data is stored to verify and record the deposit. We do not store your eWallet PIN or full payment credentials — only what is needed for account reconciliation.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.